|
Unify Supports Microsoft Dynamics CRM 4.0
|
|
View Demo
|
Unify Shared Edition is the first control panel to support Microsoft’s new Dynamics CRM 4.0, the multi-tenant version of Microsoft’s customer relationship management (CRM) application. The integration of the multi-tenant CRM version with Unify allows quick deployment of this popular application. This allows providers to easily add Microsoft Dynamics CRM 4.0 as part of their hosted offering, with minimal capital expenditures.
Microsoft CRM addresses the key opportunities – and challenges – that determine the success or failure of any CRM initiative: user adoption, business fit, and total cost of ownership. The Microsoft Dynamics CRM hosted solution is built on the exact same code base as the on-premise Microsoft CRM Professional Edition, providing a choice of user interface, on-line or off-line usage, and flexible solutions and deployment.
Unify allows service providers to:
-
Gain operational efficiencies through a comprehensive management platform with provisioning automation, resource management, monitoring and metering of hosted services
-
Delegate administration to allow resellers, enterprise administrators and end users to manage their hosted services based on credentials
-
Create, activate and configure users, applications and devices in a single instance
-
Accelerate sales with advanced white-label capabilities, enabling resellers to be launched in minutes and able to manage their own resources and hosted offering
-
Customize offerings easily from 15 pre-built connectors to hosted services including Hosted Exchange, SharePoint, BlackBerry and more.
Unify Shared Edition has been supporting Microsoft Dynamics CRM 4.0 from the time of its general availability, giving Ensim customers a jump start in deploying this new hosted offering. Hosters are able to manage their CRM hosted service alongside existing hosted services, such as Microsoft Hosted Exchange and SharePoint, allowing for tremendous operational efficiencies.
Microsoft Exchange 2007 is an essential element of workforce collaboration and productivity. So when it’s time to migrate the mailboxes, external contacts, distribution lists, and other objects in your setup from Exchange 2003 to Exchange 2007, you don’t want to take any chances. You want a proven solution that minimizes downtime, reduces costs, and improves your ability to manage Exchange.
Key Benefits
The Ensim Unify Exchange Migration Manager enables you to test and automate the migration tasks, through a simple web interface, dramatically reducing the costs affiliated with this transition.
Reduce project costs by 40 to 70%
Enterprises of 2,000 employees would typically spend 30 continuous hours to migrate their user base – with an average of 100MB mailboxes. Using Ensim’s Unify Migration Tools, the same process takes only 34 minutes.
Reduce complexity
Migrating mailboxes and objects has never been easier. Simply select the mailboxes, organization units or entire domain that you want to migrate and schedule the process to the most convenient time.
Centralized Solution
Ensim’s Migration Manager gives you complete control over the migration process from a single web-based interface. You can now migrate and manage your environment safely and securely.
Ease of Installation
Ensim Unify and its Migration Manager can be installed in less than one hour, requiring minimal manual intervention.
|
Ensim Unify Manager for Google Apps
|
|
View Demo
|
Cloud-based Computing Services - a simple evolutionary step that represents a significant shift in the ability to deliver IT services through a utility model. It’s a shift that is poised to change the business computing landscape, as we know it. There are several factors contributing to this shift. Flexibility and cost-savings are the primary drivers causing enterprises to consider cloud computing. Google is a leader in this space and Gmail and Google Apps provides a well-known and trusted alternative to on-premises dedicated infrastructure.
Yet, most organizations won’t opt for an “all or nothing” approach to cloud computing, but instead will leverage the best of both worlds, mixing their on-premise collaboration applications with cloud computing. This flexibility allows them to save money and meet internal computing requirements for different types of users. This is the most flexible approach, but does incur the overhead of managing two different systems.
To avoid the complexity and IT overhead of managing two different environments, IT shops with a dedicated Microsoft infrastructure are looking to Ensim Unify Enterprise Edition to provide a single management console for access management as well as provide complete role-based user provisioning designed to maximize flexibility in the IT environment and keep management overhead to a minimum while allowing peaceful coexistence of users in both environments.
About Ensim Unify Enterprise and Service Manager for Google Apps
By simply clicking a checkbox, IT administrators can create and provision a Gmail and Google Apps account for any user within their existing Microsoft Active Directory infrastructure. Ensim Unify Service Manager for Google Apps seamlessly extends the automated provisioning, de-provisioning and change management of user accounts from Active Directory to Google Apps.
Save Time and Money
Administrators don’t need to manually setup Google Apps accounts for new users. They can use Ensim Unify’s one click template based provisioning to create an account in Active Directory , on-premise Exchange and Google Apps in just few seconds. Additionally, some of the email list and nickname management tasks can now be delegated to end users through our self serve portal reducing the administrative overheads for IT staff. Email list management through Ensim Unify allows administrators to setup owners for each email list and then delegate down membership management to respective owners of the list.
Cost Effective Service Delivery
Customers that purchased Ensim Unify for access management of their Microsoft® infrastructure including Active Directory are pleased to report successfully extending those cloud apps and allowing them to be interconnected and managed within their existing IT infrastructure without a professional services integration project.
Theres More!
In addition, Ensim Unify's Service Manager for Google Apps allows system administrators to Suspend Users, Restore Users, Reset Passwords and Manage Nickname and Distribution Lists. IT can also delegate specific management tasks to other groups that may include the Help Desk, HR professionals and end users. Self-service options available for Google Apps and Gmail include:
-
Management of Distribution Lists (may be subscribable)
-
Password Management
-
Management of Nicknames
Lync (formerly Office Communication Server - OCS) is a key component of your unified communications (UC) strategy. Microsoft Lync offers significant business value both in terms of cost savings and employee productivity - particularily for larger organizations, but you must provision and manage Lync / OCS efficiently before you can reap the benefits. Most organizations will need software tools for Lync / OCS provisioning, Lync / OCS management and/or Lync / OCS administration because provisioning and managing users through the native Lync interface is complicated, time consuming, and often creates security problems. Other critical compliance functions such as information or ethical walling simply can't be accomplished through the native interface. Ensim Unify Lync Manager is your solution for Lync / OCS provisioning tools as well as Lync / OCS management & administration tools. If you would like to see the product in action, please review our on-line demo or webinar introducing the advantages of Microsoft Lync. Here is a quick summary of the key issues that we solve:
-
Integration with Existing Provisioning Policies
-
provisioning overlay that integrates quickly with existing ID management solutions, HR portals, existing Intranet and ERP solutions
-
Multiple Provisioning Workflows
-
provides full support for different types of employees with different access requirements, SLA's or in different regions (critical for regulated environments)
-
Maintenance Task Automation
-
any changes made to entitlements or access (e.g. an employee changes departments) are compliant with IT policy or change management rules
-
Multi-level Help Desk Support
-
administrative permissions can be set at different levels through role-based, delegated administration (enduser self-service also supported)
-
Full Audit and Reporting
-
any changes made at any time in the provisioning / de-provisioning or modification process are captured for audit / compliance review (changes to employee status are instantly updated and available)
Ensim provides full support for delegated management, provisioning automation, IT policy enforcement, and administration of Lync / OCS (R2), offering a guaranteed way to dramatically simplify, secure, and automate access management and user provisioning across the communications infrastructure.
Ensim Unify Enterprise Edition Lync / OCS Manager enables business to realize the promise of unified communications without the headache of increased IT overhead for user provisioning and application level access control required to support these additional capabilities in Lync.
It’s complicated and expensive to manually provision users as well as manage access to the full range of Lync / OCS features while strictly adhering to IT compliance and security policy. This is particularly true for organizations in regulated environments. The Lync / OCS Manager let’s you take full advantage of new Lync features without imposing a burden on IT. Ensim Unify Enterprise Edition is a complete, role-based access management solution that can be deployed just for Lync or across the entire unified communications infrastructure - from system administrators defining resource pools all the way down to end user, self-service for management of group chat lists.
|
Features
|
Benefits
|
|
» Role based delegated adminstration
|
» Simple integration with business processes
|
|
» Automated provisioning & de-provisioning
|
» System Activity and Transaction Logging
|
|
» Office Communicator Configuration tool
|
» Full Diagnostic and Usage Reportin
|
|
» Full self-service portal
|
» Customizable and extensible workflows
|
Key Capabilities include:
-
Centralized event data collection from multiple domain controllers
-
Connect from any Web browser - NO client is needed
-
Audit and Search Engine Optimized for SQL
Enterprise administrators are faced with many tough questions when unauthorized changes occur in their Active Directory. These changes could be accidental or serious attempts to compromise the security of IT systems. When this happens, you must be able to quickly investigate and diagnose the problem - then find a solution. If you are using AD's native interface and event logs to get these answers, you are at a distinct disadvantage. You need a tool designed to get the answers or you will be lost trying to detect patterns in large amounts of data by:
-
manually sifting through thousands of event entries to identify the unauthorized entry
-
hoping those events haven't rolled off the event log
-
wasting precious time on detective work using AD's limited search capability
It can be very frustrating trying to find a needle in a haystack while the barn is burning. What you need is a solution that makes it simple to discover, analyze, and report any change made to the Active Directory. Ensim Unify Audit Manager provides security administrators and auditors with a location independent, lightweight auditing solution designed and architected to work with Active Directory. A sampling of its capabilities include:
A web based auditing solution offering maximum flexibility and mobility.
Administrators or auditors can simply connect to the Audit Manager from any supported web browser and have instant access to the latest audit trail.
Designed and Engineered for Windows Server 2008 and Windows Server 2008 R2.
Unify Audit Manager has been designed and engineered from the ground up to audit Windows Server 2008 and 2008R2. Its databases are engineered to run on SQL server 2005, 2008 standalone or clustered.
Non-Intrusive agents that work hand in hand with Windows Event Logs.
Unify Audit Manager’s agents are non-intrusive and don’t tamper with any of the kernel mode drivers used by other vendors that have the potential to cause conflicts and crash domain controllers. Unify Audit Manager deploys flexible agents that pick up critical events as soon as they occur and save them to a robust SQL database for easy query and reporting.
Audit and search engine optimized for SQL.
Unify Audit Manager employs an extremely efficient search engine that makes it simple to find an intrusion. Administrators can use the built in search filters or enter specific search criteria to find a specific event or search by a specific person in a matter of seconds.
Built in Reports providing Who, What, When and Where for each action.
A great audit tool must be able to clearly show the 4 W’s of each event, Who made the change, What the change was, When it was made and Where it took place. Unify Audit Manager clearly shows this including the before and after values for each change providing security administrator and auditors with the answers they need.
Scalable enterprise architecture can be easily deployed in any Small, Mid or Large Enterprises.
Unify Audit Manager’s flexible components can be deployed in any organization Small or Large. It is capable of auditing a single forest, multi-domain environment or a multi-forest multi-domain environment with the same precision. Administrators will appreciate its design flexible with capabilities of supporting both Windows and SQL authentication and overcome any forest administrative boundaries.
On Demand or Scheduled Reports are essential tools for the Security Administrator or Auditor.
When accidents happen Administrators or Auditors are usually racing against the clock to find the root cause of the problem. Flexible on demand or scheduled reporting makes it easy to quickly generate reports for executives or as confirmation of findings.
Fine grained search capabilities to find critical events in a matter of seconds.
Unify Audit Manager provides the ability to search on multiple attributes making it simple to find events that took place yesterday, last month or last year.
