Group Manager - Multiple Owners

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Supporting Multiple Owners for a Single Group or Distribution List

Assigning one owner to manage a group is the customary business practice, and the only option for most applications. But what happens when the group owner is unavailable; either temporarily, such as vacation, or permanently, transferring to another department or leaving the company? This can create both management and security problems.

IT may or may not assume management responsibilities, and the group may stagnate for lack of a responsible owner. Until Ensim Unify is implemented, these orphaned groups, over time, can account for more then 40% of all the groups or lists under management.

Ensim allows organizations to assign multiple owners to new or existing groups. If the primary owner becomes unable to manage the group, control shifts to others in succession. For example, a department head may be the primary owner, an assistant manager the secondary owner, and an administrative assistant backing up those two. The result: no orphaned groups floating around out there presenting potential security issues.

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